Chicago Investigators: Chimney Cleaner Racks Up Complaints

(CBS) – It could literally be a matter of life or death, if your fireplace has not been inspected or cleaned for years. As CBS 2’s Pam Zekman reports, if you hire the wrong company to check it out, you could be playing with fire. CBS 2 checked out some viewer complaints about a chimney cleaning operator that constantly changes his company name, has no office, but is quick to respond to a call from people who find him online with special offers. Before starting to use her fireplace, Patricia Klein asked a chimney cleaner if he could remove baby raccoons on top of the damper in her fireplace.