This place refused to give me a quote on getting a liner replaced for my chimney because I was shopping around. Terrible customer service***update to my reviewOwner reached out to me personally and wanted to ensure my issues were resolved. He was extremely polite and actually gave me a quote for the work I needed to get done. Looks like the corporate office that handles initial contact messed this up. I will be reaching out to the owner directly to get this work done! Thanks for the follow up and resolving my issue.
17:56 25 Jan 21
It took a while to get the appointment for the two jobs I needed done. Well worth the time. My chimney failed inspection:-( but they were just so open and honest about the whole thing and recommended other companies that could help. 5 stars, hands down!
18:26 18 Nov 20
On time and very professional.
18:53 14 Nov 20
Kurt from Midtown recommended that we replace our 45 yr old woodburning insert with a new one from Napoleon. We are so pleased with it's efficiency and the amazing amount of heat it produces!! And it's so much better environmentally!! The workmanship was neat and well done! And his attention to all correspondence from us was excellent!! We highly recommend them!!! Thank you, Kurt! We will be toasty this winter!!
20:29 12 Nov 20
Really awesome job!! They replaced a 45 yr old insert with a beautiful more effecient one! Excellent workmanship! Kurt was very friendly and easy to work with! We will be definitely using them for cleaning it as well!
18:03 09 Nov 20
Kurt from Midtown Chimney did a great job inspecting and cleaning our chimney, he was quick and thorough with great customer service. I'll be using Midtown Chimney for all future cleanings and service for our fireplace and chimney.
16:00 05 Nov 20
Midtown Chimney Sweeps is a awesome company and does great work! They're professional, knowledgeable and courteous.I definitely recommend them
Steven T. De Paul
11:06 25 Oct 20
We had a great experience with Midtown. Kurt Matthews was awesome!
23:20 15 Oct 20
He was terrific - friendly, knowledgeable; and easy to work with - I highly recommend.
12:42 20 Sep 20
Kurt was courteous, knowledgeable and professional. He did a great job!
13:28 20 Aug 20
Scheduling with Midtown sweeps was very easy and Kurt, who did the inspection and cleaning, was great! He gave us lots of tips on best practices when using the fireplace. Would definitely recommend!
18:13 31 Jul 20
11:40 17 Jul 20
Midtown is easy to work with. Scheduling the appointment via the website was easy. Responses were quick. The work was professional. I will use Midtown again for my next dryer vent cleaning.
21:39 09 Jul 20
Kurt completed a thorough chimney inspection inside and out in 2 hrs. He explained all the issues and presented a detailed report and estimate in simple language. I will use Midtown Chimney Sweep in the future.
20:44 06 Jul 20
Kurt was a pleasure to work with! We contracted Midtown Chimney Sweeps to clean/inspect the fireplace of the home we are currently under contract in purchasing. While I was not on site to work with him personally, he made time to speak with me over the phone following his inspection to walk me through the entire report. He also shared some great information for a rookie fireplace owner, covering some great tips and the standard do's and dont's. We highly recommend Midtown Chimney Sweeps and will be seeing them on a yearly basis for the annual cleaning/inspection.
14:46 24 Jun 20
21:15 12 Mar 20
Great service. Derrick showed up right on time and was very courteous and professional throughout the chimney inspection I needed. Didn't try to rip me off. Later I found out that I needed an additional form filled out. Contacted Kurt and he got it back to me within a few hours.