Logan McGuire was professional, helpful, respectful of my home and my dogs. He gave good advice about the wood I’m using, how to split it, how to dry and store it. He called ahead to let me know there was a traffic jam and he’d be 10 minutes late. He cleaned up meticulously and was a pleasure to have in my home. And....my fireplace works great again! Great job and great guy.
Michael Jewell
17:59 27 Apr 21
Logan was very nice and professional. He did a fantastic job and went above and beyond the call of duty. I would gladly recommend Midtown Chimney Sweeps and Logan.
tom, diane, and aiden Powell
16:54 09 Apr 21
We are very pleased with the service we received from Midtown Chimney Sweeps. Marcus and Logan did a wonderful job! Before they cleaned the chimney, after a fire, the house had a smoke smell the next day. As a result, we quit having fires. Now we are enjoying our fireplace again and there is absolutely no smoke smell afterwards! We highly recommend Midtown!
Kevin Sherman
21:58 11 Mar 21
Marcus was great. He was on-time and communicative, but more than anything was honest. Dealing with parts of my home I can't see, this is what matters most to me and I'm looking forward to coming back next time we need help.
Salty Taro
21:13 14 Jan 21
Marcus was very helpful during his visit. He called a few hours ahead of the appointment and was able to come to the house early - which was great. He is very knowledgeable and was able to determine how i might be able to fix my unlined wood burning stove. Professional company - would recommend.
Michaela Horishige
17:38 08 Jan 21
Marcus was very professional and addressed all of my questions and concerns! I’ve never had a wood stove before and he made sure everything was safe and working properly. I would highly recommend him and Midtown Chimney for any sweeps/work you need done!
tye ford
02:46 10 Dec 20
Marcus was fantastic! Showed up on time and was personable and professional. Talked me through the service, made sure I didn’t have questions, then got to work. My fireplace looks great and I feel very safe using it through the colder months now! Will continue to use this company in future. Thanks for such a fantastic experience!
Michael Morgan
01:51 15 Nov 20
Long wait to get an appointment but after meeting the technician I understand why. They are busy for a reason. Friendly email reminders leading up to the appointment with a phone call about an hour in advance so dogs could be secured. During the appointment itself I was given clear, helpful explanations on what to do with a wood stove insert that needs some upgrades. No sales pressure; the technician was happy to educate instead of padding an invoice. Still debating next steps but know exactly who to call when the time comes.
Ken Bryan
18:16 09 Nov 20
Marcus was prompt and professional. He cleaned our chimney without making any mess at all in our living room :-) We also had him do a camera inspection to determine the safety of our 85 year old chimney. Marcus gave us clear, straightforward explanations and practical advice about options and costs to make our old fireplace and chimney safe to use.
Amelia Chandler
16:55 18 Oct 20
The technician was promptly on time, very polite and professional, and did a BEAUTIFUL job cleaning/sweeping out our wood burning stove. I have never seen it look this clean! And we now feel so much safer with burning throughout the season without worrying about it being dirty and causing a house fire. Booking an appointment was incredibly easy and they were able to come out relatively soon which was great. Definitely recommend this company!!!
Stu Schopf
21:39 17 Oct 20
The response from this company to a non customer complaint, was superior to what most would do. The complaint was clearly baseless and from someone whom no interest was invested. Yet the response was one of class.
Sarah Hooks
13:38 24 Sep 20
Marcus was great! He was very efficient and was able to assess and take care of our annual wood burning stove maintenance in about 30 minutes. He answered all of my questions and made sure to advise on any potential safety issues. We will definitely call again for service next year!
Carrie Running
21:09 03 Sep 20
Marcus did a fantastic job. Our chimney needed some serious work and he was patient, kind and enthusiastic throughout the whole process! I would absolutely recommend using Midtown Chimney Sweeps!
Michelle Schmick
21:45 02 Aug 20
We have used Midtown Chimney Sweeps several times and have always been impressed with their quality of work and the professionalism of their employees.
James Kennedy
23:19 25 Jul 20
On time and friendly. Been using Midtown in the fall and spring every year since I moved out here in 2018. I would recommend them in a heartbeat. 😁
Michelle Soileau
20:06 22 Jul 20
Very thorough job! Friendly, professional, timely and couldn't even tell he had been here when he left - cleaner than when he arrived! Reasonable pricing and gave us great advice! Would highly recommend!
ZimaMarie Scheibert
21:00 16 Jul 20
I am extremely satisfied with my service! Kind and professional, Marcus was super knowledgeable and able to make the proper determination with my chimney. I highly, highly recommend this service to any others.
