Marcus was very helpful during his visit. He called a few hours ahead of the appointment and was able to come to the house early - which was great. He is very knowledgeable and was able to determine how i might be able to fix my unlined wood burning stove. Professional company - would recommend.
17:38 08 Jan 21
Marcus was very professional and addressed all of my questions and concerns! I’ve never had a wood stove before and he made sure everything was safe and working properly. I would highly recommend him and Midtown Chimney for any sweeps/work you need done!
02:46 10 Dec 20
Marcus was fantastic! Showed up on time and was personable and professional. Talked me through the service, made sure I didn’t have questions, then got to work. My fireplace looks great and I feel very safe using it through the colder months now! Will continue to use this company in future. Thanks for such a fantastic experience!
01:51 15 Nov 20
Long wait to get an appointment but after meeting the technician I understand why. They are busy for a reason. Friendly email reminders leading up to the appointment with a phone call about an hour in advance so dogs could be secured. During the appointment itself I was given clear, helpful explanations on what to do with a wood stove insert that needs some upgrades. No sales pressure; the technician was happy to educate instead of padding an invoice. Still debating next steps but know exactly who to call when the time comes.
18:16 09 Nov 20
Marcus was prompt and professional. He cleaned our chimney without making any mess at all in our living room :-) We also had him do a camera inspection to determine the safety of our 85 year old chimney. Marcus gave us clear, straightforward explanations and practical advice about options and costs to make our old fireplace and chimney safe to use.
16:55 18 Oct 20
The technician was promptly on time, very polite and professional, and did a BEAUTIFUL job cleaning/sweeping out our wood burning stove. I have never seen it look this clean! And we now feel so much safer with burning throughout the season without worrying about it being dirty and causing a house fire. Booking an appointment was incredibly easy and they were able to come out relatively soon which was great. Definitely recommend this company!!!
21:39 17 Oct 20
The response from this company to a non customer complaint, was superior to what most would do. The complaint was clearly baseless and from someone whom no interest was invested. Yet the response was one of class.
13:38 24 Sep 20
Marcus was great! He was very efficient and was able to assess and take care of our annual wood burning stove maintenance in about 30 minutes. He answered all of my questions and made sure to advise on any potential safety issues. We will definitely call again for service next year!
21:09 03 Sep 20
Marcus did a fantastic job. Our chimney needed some serious work and he was patient, kind and enthusiastic throughout the whole process! I would absolutely recommend using Midtown Chimney Sweeps!
21:45 02 Aug 20
We have used Midtown Chimney Sweeps several times and have always been impressed with their quality of work and the professionalism of their employees.
23:19 25 Jul 20
On time and friendly. Been using Midtown in the fall and spring every year since I moved out here in 2018. I would recommend them in a heartbeat. 😁
20:06 22 Jul 20
Very thorough job! Friendly, professional, timely and couldn't even tell he had been here when he left - cleaner than when he arrived! Reasonable pricing and gave us great advice! Would highly recommend!
21:00 16 Jul 20
I am extremely satisfied with my service! Kind and professional, Marcus was super knowledgeable and able to make the proper determination with my chimney. I highly, highly recommend this service to any others.
13:15 14 Jun 20
12:18 22 May 20
On time and professional. Thanks guys!
16:09 18 May 20
Marcus did a great job of cleaning all of our chimneys and diagnosing some issues in our 130 year old house. He then helped us come up with a reasonable solution to ensure we could continue safely using our fireplace and woodstove. Very friendly and reliable.
03:33 20 Apr 20
Excellent Service! Friendly and Professional
15:06 14 Feb 20
Marcus did an excellent job. He did quality work and had no problem solution seeking through a complex problem to make sure we could get the job done.I'm a well satisfied customer!
00:24 06 Feb 20
Although Marcus had to give me bad news about my fireplace, he was very helpful, honest, knowledable and willing to suggest alternatives. I would recommend Midtown Chimney to anyone looking for chimney services.