So Marcus was the inspector for my wood stove he is an awesome guy friendly and very knowledgeable on how to maintain the wood stove. As he did the inspection he ask me question on how the wood stove had been while burning wood. He then started cleaning and while he was cleaning we were talking about fishing and stuff. Its a breath of fresh air to sit and talk to someone friendly. He then started to sweep the smoke stack and stuck a camera up in the smoke stack and showed me the inside of the smoke stack the seems were good all the way around. We got a clean bill of health for our wood stove. Cleaned up the rest of ashes and walked out side to check the roof and was done. Thank you Midtown Chiney Sweep for your service and i will definitely be using you again in the near future.
Tyler was fast, courteous, and friendly! I would highly recommend Midtown Chimney sweeps!
Midtown ChimneySweeps we’re fantastic! We needed two chimneys cleaned, both wood burning.. we hadn’t used them but they still accumulate dust, debris and most of all, spiders!! They took pictures, before and after. They did an awesome job! If you need chimney cleaning, wood or gas, they will do an excellent job!!
Personable, quick working, and left everything clean. Thank you!
Great service, Tyler explained what he was going to do. He did great job.
Excellent service! Tyler was professional, efficient, thoughtful and knowledgeable. Thank you so much!
On time. Very nice. No mess.
Tyler was awesome, very knowledgeable and great to work with. I wouldn't hesitate to recommend him and Midtown Chimney service.
Great service, fast, and did a perfect job on resealing my chimney. Highly recommend them for all chimney jobs!
Great customer service from Tyler.
Excellent service today from Tyler on our chimney repair and dryer vent cleaning. We’re hiring them again to update our fireplace.
Nice guy and gave me lots of extra tips about my stove.
They showed up early and did a wonderful job cleaning our fireplace. The employee was very nice and knowledgeable. I will continue using this chimney service for the years to come!
Logan came over today to clean out dry vent. He did a fantastic job! Not only did he clean it but he also identified that the vent was unsafe and poorly secured to the wall so he ensured that things are properly functioning and stabled. He went above and beyond the hired service! Highly recommend Logan and the folks at Midtown Chimney Sweeps!
Logan was prompt, clean and attentive with our chimney clean and assessment. He was informative and was able to clean our wood burning stove within a very reasonable amount of time. I would definitely recommend him and his company, midtown chimney sweeps for any issues relating to a fireplace. Thanks again!
Would definitely recommend Midtown Chimney Sweeps. Logan was friendly and professional. He was great at explaining what he had done and how we can prevent creosote build-up in the future. We'll absolutely be calling him again next year.
Logan was awesome. This is the second year I've had them come and both times have been quick, clean and friendly. Worth every penny.
Professional, courteous and friendly. They did a great job and explained everything in clear language. Highly recommend!
Marcus from Midtown Chimney Sweeps came out and couldn’t ask for better help. Quick and professional cleaning. Told me what I might consider and what I should know about but no high pressure sales or anything like that. Great service all around
Great service and friendly staff. We booked online and got a reminder before the appointment. Everything was super easy. They showed up on time, we're friendly and did a great job with our wood insert fireplace and chimney clean. It's the second time we are using them, will use again in future years.
Marcus and Anthony arrived on time and carried out the cleaning and inspection with dispatch. They worked to keep the inside of our home clean during the sweep. They were knowledgeable and professional, answered all of my questions, and were very pleasant to work with. I’m glad I chose Midtown!
Excellent service very friendly people awesome price
Marcus and Anthony were excellent! They were very efficient, clean, honest, and quick. Would definitely hire them again. Highly recommend!
Marcus and Anthony did a wonderful job inspecting and cleaning our fireplace. Highly recommend.
Efficient, polite, great job!
Great service. Only issue, they were over an hour late.
We were very pleased with the service- easy to schedule an appointment and reliable. Logan and his coworker did a great job cleaning our chimney and preparing it for winter. Job well done.
Logan and Anthony were totally awesome and professional and helpful. Very knowledgeable of products.
Polite and courteous! Highly recommend!
Will highly recommend this company. We are very pleased with the end results. Logan worked very efficiently and is very knowledgeable in the industry. He had a friendly and positive attitude. We look forward to working with him in the future.
Logan, service technician, was very respectful of our home. He did a great job cleaning reseated the embers offered operational training and did his best to work around me while I was working from home.
Logan was very helpful explaining the process. I was impressed at how such a dirty job was done with no mess at all.
Logan McGuire came out today to clean my chimneys. Respectful, courteous and conscientious!!I will definitely be a repeat customer.
Logan was fast and a great communicator. He was able to get me in quickly. We’ll use this company again.
Replaced wood stove chimney. Friendly, accommodating and professional. Will definitely repeat business with them for yearly cleanings.
Very knowledgeable and helpful. Worked both fireplaces in my home, one wood burning and one gas fed. Very satisfied.
Easy to schedule, great rates, and prompt and friendly service!
Quick response and easy to schedule an appointment. Logan was efficient and did a great job cleaning and keeping everything contained during the cleaning.
I am so thrilled with our service today! Logan is the MAN. He was very kind and resourceful, a great conversationalist (which I am thankful for in the pandemic!) and did an EXCELLENT job sweeping our chimney and showing me, a first time wood fireplace owner, what repairs we need to make and what to watch out for. Absolutely recommend. Thanks, Logan!!
Lögan did a amazing Job .Clean attention to detail. Professional. New life long technician now .honest and fare was the best cleaning I've ever had . I would adopt him as my son if I could . good job for hiring such A great man to represent your great business.
Midtown Chimney did an exceptional job of getting my chimney, (which needed an extensive amount of repair!) and wood burning insert up to snuff and ready for winter. They worked tirelessly to get the job done. They are reliable and professional, and always answer the phone when you call, which is a big one for me. I would recommend them to anyone who simply needs an annual sweep, as well to anyone who needs some serious chimney repair. My chimney is 100 years old and probably safer now than it’s ever been! Thanks, guys!
Logan was amazing. He was very professional, courteous and thorough. After he left there was no trace of soot anywhere. We had questions about upgrading our chimney and purchasing a new stove. He was extremely knowledgeable in addressing all our concerns. We are so confident in his recommendations, at our request, (no hard upsell) we are awaiting a quote for the future work we want done. I feel very confident in Midtown Chimney and will request Logan as our Technician.
I received excellent service. The technician Logan was awesome. He went above and beyond giving my chimney extra care to ensure it was clean and safe. And he's just a great friendly guy. I will definitely be requesting he return next year.
Quick clean Friendly.Careful not to dirty my houseWorks hard at his Profession
He did really good working at my fireplace. He is very friendly and professional. Thanks Logan!
Logan McGuire: Hardworking, thorough and personable
Logan and the Midtown team were super friendly, thorough, and quick throughout the process. They were able to give me a bid AND do the work about 2 weeks before their competitor would even come out and provide a bid. Great experience overall.
Logan was awesome - even played with the pooch - highly recommended! Thank you Logan!!
Great chimney seep cleaning and followup damper firebox repairs! Cleanup and house protocols are super. Ready for winter fires.
Logan McGuire was professional, helpful, respectful of my home and my dogs. He gave good advice about the wood I’m using, how to split it, how to dry and store it. He called ahead to let me know there was a traffic jam and he’d be 10 minutes late. He cleaned up meticulously and was a pleasure to have in my home. And....my fireplace works great again! Great job and great guy.
Logan was very nice and professional. He did a fantastic job and went above and beyond the call of duty. I would gladly recommend Midtown Chimney Sweeps and Logan.
We are very pleased with the service we received from Midtown Chimney Sweeps. Marcus and Logan did a wonderful job! Before they cleaned the chimney, after a fire, the house had a smoke smell the next day. As a result, we quit having fires. Now we are enjoying our fireplace again and there is absolutely no smoke smell afterwards! We highly recommend Midtown!
Marcus was great. He was on-time and communicative, but more than anything was honest. Dealing with parts of my home I can't see, this is what matters most to me and I'm looking forward to coming back next time we need help.
Marcus was very helpful during his visit. He called a few hours ahead of the appointment and was able to come to the house early - which was great. He is very knowledgeable and was able to determine how i might be able to fix my unlined wood burning stove. Professional company - would recommend.
Marcus was very professional and addressed all of my questions and concerns! I’ve never had a wood stove before and he made sure everything was safe and working properly. I would highly recommend him and Midtown Chimney for any sweeps/work you need done!
Marcus was fantastic! Showed up on time and was personable and professional. Talked me through the service, made sure I didn’t have questions, then got to work. My fireplace looks great and I feel very safe using it through the colder months now! Will continue to use this company in future. Thanks for such a fantastic experience!
Long wait to get an appointment but after meeting the technician I understand why. They are busy for a reason. Friendly email reminders leading up to the appointment with a phone call about an hour in advance so dogs could be secured. During the appointment itself I was given clear, helpful explanations on what to do with a wood stove insert that needs some upgrades. No sales pressure; the technician was happy to educate instead of padding an invoice. Still debating next steps but know exactly who to call when the time comes.
Marcus was prompt and professional. He cleaned our chimney without making any mess at all in our living room :-) We also had him do a camera inspection to determine the safety of our 85 year old chimney. Marcus gave us clear, straightforward explanations and practical advice about options and costs to make our old fireplace and chimney safe to use.
The technician was promptly on time, very polite and professional, and did a BEAUTIFUL job cleaning/sweeping out our wood burning stove. I have never seen it look this clean! And we now feel so much safer with burning throughout the season without worrying about it being dirty and causing a house fire. Booking an appointment was incredibly easy and they were able to come out relatively soon which was great. Definitely recommend this company!!!
The response from this company to a non customer complaint, was superior to what most would do. The complaint was clearly baseless and from someone whom no interest was invested. Yet the response was one of class.
Marcus was great! He was very efficient and was able to assess and take care of our annual wood burning stove maintenance in about 30 minutes. He answered all of my questions and made sure to advise on any potential safety issues. We will definitely call again for service next year!
Marcus did a fantastic job. Our chimney needed some serious work and he was patient, kind and enthusiastic throughout the whole process! I would absolutely recommend using Midtown Chimney Sweeps!
We have used Midtown Chimney Sweeps several times and have always been impressed with their quality of work and the professionalism of their employees.
On time and friendly. Been using Midtown in the fall and spring every year since I moved out here in 2018. I would recommend them in a heartbeat. 😁
Very thorough job! Friendly, professional, timely and couldn't even tell he had been here when he left - cleaner than when he arrived! Reasonable pricing and gave us great advice! Would highly recommend!
I am extremely satisfied with my service! Kind and professional, Marcus was super knowledgeable and able to make the proper determination with my chimney. I highly, highly recommend this service to any others.
On time and professional. Thanks guys!
Marcus did a great job of cleaning all of our chimneys and diagnosing some issues in our 130 year old house. He then helped us come up with a reasonable solution to ensure we could continue safely using our fireplace and woodstove. Very friendly and reliable.
Excellent Service! Friendly and Professional
Although Marcus had to give me bad news about my fireplace, he was very helpful, honest, knowledable and willing to suggest alternatives. I would recommend Midtown Chimney to anyone looking for chimney services.
I was very impressed with the professional and thorough service I received. Additionally, we were scheduled for our service during the snowstorm and had to reschedule, and they went out of their way to reschedule just a few days later even though it was super inconvenient for them. It was really nice that they went the extra mile to reschedule ASAP even though the weather delay was no one's fault. Definitely recommend them.
Quick service amazing job and super knowledgeable
We had our chimney serviced for the first time and the technician did a great job. He was courteous, knowledgeable and timely.
Very Professional and knowledgable. The words personal and contentious also come to mind. Customer service from the time I scheduled to reminder emails about our scheduled appointment were spot on.
I highly recommend Midtown Chimney!!! Tyler arrived on time and was very professional. He was easy to talk to and promptly got the job done. He explained what he would be doing and quickly and efficiently executed his plan. I am undergoing a full home renovation and we have to take cost and quality of work into account. Their prices are fair and the quality of work exceeds my expectations. I highly recommend this company. I will definitely use them again!!Thanks Tyler!!Regards, Mikka H.
Marcus did a great job. Quick and professional!
Tech called prior to appt to update me on his arrival and explained all the work that he had completed afterward. He was kind enough to give me a quick tutorial on how to use our stoves and fireplaces (new house) and explained the repairs that he noticed completed by the previous owners. The tech was professional and friendly. I plan to continue to use their services!
Both Marcus and Tyler were not only professional but they were also a pleasure to have working for us. They were timely, clean, considerate and efficient. I’d recommend them to any close friends or family.
Midtown Chimney Sweeps was stellar! They did my wood stove install quickly once they found out my husband was deploying and wanted to show me how to use the stove and make sure I was warm while he was away. Tyler was a fabulous technician and Dean helped me out timely when I had a billing issue. Thank you Midtown!
Fast, knowledgeable, and personable. I will definitely recommend them to my friends!
Tyler was great and ontime. He took the time to explain the issues we were dealing with and our options. I highly recommend Midtown for cleaning and inspection.
The "Chimney Sweep", Josh, was prompt, clean, and exceptionally friendly. He was able to answer all of my questions, and went above and beyond to make sure everything was cleaned and maintained properly. I would highly recommend them!
Adrian, from Midtown Chimney Sweeps was professional, efficient and very knowledgeable. He gave me valuable safety advice regarding the stoves that may well have prevented a house fire and saved our lives. Brown, Seabeck, WA.
Adrian was awesome very professional and experience tech. Will recommend this company to anyone!
Our technician Adrian arrived on time, was extremely pleasant to have at the house, worked efficiently and was very knowledgeable. Could not have asked for a better experience.
Adrian is fantastic. Knowledgeable enough to answer all my questions, replies promptly to inquiries, and executes according to plan. He is also a pretty friendly guy!
Adrian was our chimney guy and he was great! Careful, tidy, pleasant to have around, and he knew what he was doing. The work was on a rental and both renters were comfortable with him working in their space. He'll do more work in August and I'm confident we'll have safe, useable chimneys from here forward.
Adrian went above and beyond to make sure that my entire fireplace system was running perfectly.
Adrian is the greatest! He fixed my broken pellet stove and I'm so thankful.
I had a chimney fire and looked to the national accreditation society for a certified Chimney Sweep in my area. Adrian Runass was the name provided. I cold called Adrian and explained my situation, I was conserned and I had a lot of questions. Adrian spent quite a long time patiently answering all of my questions. I decided to obtain Adrian's services.Adrian and his partner arrived on time, they were knowledgeable, efficient and very professional. I also appreciated Adrian's attention to detail throughout the process.I will be a repeat customer.
Adrian was excellent. Very knowledgeable, and such a pleasure having at our home. I would highly recommend him.
We had an amazing experience with Midtown Chimney! Adrian was extremely detailed, thorough and helpful. He did a great job and was very helpful and easy to work with. I highly recommend Adrian!
Adrian is professional, knowledgeable, neat & efficient. He knows chimneys. He explained what was needed & kept me informed of the cost & he was nice to my doggies! He is the best!
My tech, Robert, just left and our stove is ready to go. He is such a nice person and he gets the job done well and is quite efficient. Bottom line, will I be calling him next fall for our stove/chimney needs? Yes. Absolutely Yes! You should too, just don't muscle in on my preferred appointment time.
What a great experience! Robert is fantastic and I highly recommend Midtown for any of your chimney needs. He shared lots of great information and did a great job getting our old wood stove cleaned and went over the items that needed to be fixed. Pricing was exactly what we got quoted and I could not be happier with the service. Give them a call!
Great experience. I will recommend this company to friends who need chimney service, even if they're uptown, or even downtown.
I was able to get my chimney swept a day after calling. Very professional and friendly. I will use again.
We have been getting our roof redone, and in the process, learned our chimney was leaking water into the house. When we hired Robert and Midtown to come out, they cleaned and repaired the chimney the night of some major thunder and lightning storms. The rain didn't stop all night, but not one drop of water came into the house. Robert did an amazing job and he has a customer for life. Thanks Midtown and Robert!
Very Professional and reliable! So pleased with the service. From the time I called to schedule an appointment for cleaning and inspection, someone actually answered! Technician called when he was on his way, arriving on time for appointment. No price changes from initially quoted. He even was patient with all my questions and even our family dog who made a new friend. Thank you Midtown Chimney Sweeps! I will definitely use again and refer to anyone I hear needs service.
Very friendly, professional and informative. I've never had an insert before and he very patiently explained it's correct use. Thank you Robert Lockard!
Very knowledgable and professional. We recently purchased a home and knew nothing about the chimneys, stove and insert we have- he was very informative- told us how to use it, how to improve heat retention. Gave clear exceptions on what he was going to do and made no mess at all. Checked one chimney and it didn't need cleaning so not out just to make money. We even had him clean our dryer vent while he was here since had the time. Will for sure use them again! Highly recommend.
Excellent and thorough service.
Very good! Called the day of the appointment to let me know he could arrive earlier than scheduled. Very clean and respectful to my house, and very courteous and friendly to myself and my daughters. Took the time to explain issues that he found, recommended economical fixes, and performed the work in a quick and efficient manner. Even helped me to understand my fireplace a bit better. I am very satisfied with this business, and will most definitely be using them again!
Robert, of Midtown Chimney Sweeps, was very helpful and respectful. He patiently explained what type of cleaning, repair and maintenance my chimney needed. I could tell he really cared about his customers. I highly recommend Midtown Chimney.
From my first initial contact - Midtown Chimney Sweeps has been great to work with! I had to change my cleaning date and I wasn't made feel badly at all about it. Instead I was accommodated with the next appointment which was only two weeks out! Perfect! Robert was in my area earlier that my appointment time and he tried calling first to make sure it was OK and when he kept getting a busy signal (I know right??!) he decided to come see if I was available. He even apologized for showing up - but I quickly told him not to apologize as I was ON THE PHONE when he arrived! Ha!Robert is very polite, he's good with animals and takes the time to listen to your needs. We have only lived in our new home for three months so you never know what your'e in for with a new house! We ended up needing a new chimney cap - ours was less than sub par. He had one in his truck that fit our chimney (we got lucky!) and his pricing was competitive. While he was on the roof he also found another issue with a capped off vent (that was done very poorly). Even though he could not fix now due to it being wet already; he sealed it where it needed to hold us over to the summer and gave us a quote for the proper fix for the coming summer.Our biggest issue with the wood burning fireplace was that smoke was coming into the house. After he cleaned the fireplace and scoped it we did a small test fire with starter sticks we had and sure enough...smoke was coming inside. Robert immediately went to work to find a solution to our problem and turns out the inside box distance from the chimney is just too big. He told us how to prevent this from happening and then we talked about how we could fix the problem as well. Options!We learned a lot from him while he was here - can't put a price on education! He also cleaned out our dryer vent and replaced our tubing! We are squeaky clean and ready to roll!Thank You Midtown for everything! Looking forward to enjoying our fireplace all winter long! Now to order some firewood and we will see you in the summer for that flashing job!I
Did an amazing job! Was very helpful and did everything super professional. Even went above and beyond to send me pictures of the job and to text me when he was done with the work.
Wow! Fast, efficient and great customer service! Feel great to know our chimney is good to go. Robert was fantastic; thanks!
Robert was awesome, very friendly and knowledgeable. He explained a lot about my fireplace to me, who is someone who knew a whole lot of nothing. I will be using Midtown Chimney Sweeps it inspect and clean our fireplace every year.
They were wonderful! Knowledgable, efficient and very helpful
Prompt, professional and informative. Thanks Robert! Would use again.
Robert called to see if I was available earlier due to a cancellation. I was happy to have him come by earlier and he was efficient, kind, and knowledgable. I had signed up for a more intense service than what was required and he suggested I do the simpler service since my chimney seemed to be clean and in good working order. He saved me over $100, but he earned a lifelong customer. I will use this service again and Robert is an excellent technician.
Robert was great! Showed up on-time (actually called ahead and was able to come earlier than scheduled). Professionally greeted, dressed and careful to keep the mess to a minimum. He was also able to clean the glass on the appliance. Thanks again!Eric
Robert came on time, was completely professional and provided service above and beyond my expectations. I was very satisfied and would recommend this company to everyone.
Prompt, clean and courteous. Highly recommended!
Great experience! When you need someone to do the job you can't, call Midtown Chimney Sweeps!
Prompt, efficient, and easy to work with.
Robert Lockard is a total professional. Very impressed with his service, super affordable. Going to have him come back and do some work on my roof. Great guy, great company. It's fantastic to find an honest, on time, affordable contractor.
The technician, Robert, is polite and helpful. I highly recommend using Midtown to service your chimney!
Robert is conscientious and kind and helpful.
I highly recommend Robert at Midtown Chimney Sweeps of Gig Harbor. He was professional, knowledgeable, and a great problem solver! He was very timely and you can tell he enjoys his job!
Midtown's tech is quick, timely, and clean. Totally affordable! Very professional. Thank you!
I called Midtown right at their opening time (8 am) needing a chimney inspection because of a fire in the chimney the night before. I made an appointment for that day, and within two hours their technician Robert Lockard arrived at my house. I have to say this was absolutely the best customer service I have ever received. Being quite stressed after just dealing with a chimney fire, Robert was very professional and quite patient with me. Courteously addressing all of my questions and concerns. He thoroughly and meticulously inspected my chimney for any damage and cleaned it out. Robert informed me of proper maintenance and cleaning procedures at my end to promote a cleaner and safer flue. His professionalism, attention to detail, and hard work left me feeling quite relaxed after a very stressful incident. Thank you Midtown and a big thanks to Robert Lockard.
I just want to give a big shout out to Robert Lockard! He really knows what he is doing and he takes this job very seriously. He is great at explaining what he needs to do and why it needs to be done. A very honest, hard working guy! Thanks Robert :)
Robert was very polite, professional, and friendly. He really knows the business, very informative. Seems like he really likes his job.
Midtown is a delight to work with. They actually answer the phone!! They are polite, professional, prompt, and CERTIFIED.
The technician was on schedule, knowledgeable, courteous, and very conscientious of our home. He performed his work quickly, advised of services we had ordered that were not needed (always appreciate not spending money for no value) and suggested some products that would make the use of our wood burning fireplace easier and more enjoyable. Even his truck was neat and tidy - you could tell the guy really had his act together. He also seemed to really enjoy his work and was very educated on his field. Wouldn't even think about switching or shopping around to anyone else as a result.
Alex provides superior customer service! Prompt and thorough!!
Great family business. Professional, courteous, and they keep you very informed throughout the whole process. As a service business owner myself - I appreciate when I receive great service. We will use them again.
Service was fast, and professional. I had Rob as my technician and he was very courteous even though my small dog wouldn't quit barking at him. He gave me a few helpful tips and he even checked the moisture content of my fire wood for free. I was completely satisfied with my service.
Midtown Chimney Sweeps arrived on time, were quick and efficient. The representative was professional and kept us informed during the work. Their cleanup was great so there was no mess for us to clean up. We will use them again.
Midtown service was on time, quick and efficient. The gentleman was professional and kept us informed throughout the work. Their cleanup was complete and no additional cleaning was necessary. We will use them again.
