I highly recommend this company. They were honest fair outstanding customer service. Doug was our chimney sweep. He encouraged us to contact our homeowners insurance. When they denied the claim, Jake, Doug’s boss called our adjuster. After this conversation our homeowners honored our claim for the necessary repairsIf you need a sweep, inspection, minor or major repairs to your fireplace I HIGHLY SUGGEST YOU CALL THESE GUYS!!!
They are amazing! Highly recommend!
Doug came out and swept our chimney last week. Did a fabulous job and great customer communication. Would recommend highly.
Doug was friendly and efficient! Worth the price for piece of mind.
Came early and was very quick and knowledgeable.
Professional, friendly, prompt service. Service occurred in scheduled time was efficient and kept the customer well informed.
Had a great experience today with Doug. We moved into a house last year that has two fireplaces and we have no experience with fireplaces. He cleaned them, let us know if they were safe to use, and even showed us how to use them. Would recommend to anybody! Thank you!
Would give them a 10 if I could!! Doug was very pleasant, personable, and knowledgeable! We recently bought our house and had not used the fireplace in fear of the not knowing what was in store. He gave us peace of mind and we can't wait for it to COOL down so we can use it! Thanks Doug and Midwest Chimney Sweeps!!!
Doug did a great job cleaning our chimney. On time and very thorough
Doug at Midtown Chimney Sweeps is a perfectionist. And everyone needs a perfectionist when you want to clean and service a gas or wood-burning fireplace. I am so thankful I called them. Highly recommend!
The tech did an amazing job cleaning out the wood burning fireplace & chimney in our new house. Very clean, quick service with some great extra information on our exact equipment. We will be having Midtown back out for yearly cleanings and inspections.
My chimney sweeper, Doug, was able to get in early and cleaned and serviced my new home's chimney in under an hour. He provided clear explanations of what he observed and made sure that any questions I had about the operation of my wood-burning stove were answered. Would recommend!
Great communication and up front pricing.
We were having a wasp problem. The exterminator we use couldn’t find them and suggested building a fire as they were either there or in the walls. We hadn’t used our fireplace in years and wanted the chimney checked before we did. We called and scheduled an appointment with Midtown Chimney Sweep. They were able to come a few days before the scheduled date and found the nest in the chimney. Doug did a great job getting rid of them and then cleaned and inspected it. Problem solved!
We had our chimney cleaned. Very thorough job done.
Midtown was an awesome company to work with. I have only used them once, but I know I will always use them in the future.We have an older wood fireplace that needed cleaning. Not only did they perform a thorough job cleaning out the entire unit from top to bottom, but they also ran a camera through and looked for possible danger points. They gave recommendations on upkeep and never tried to charge additional money or up sell for products we don’t need.They are honest, reliable, and very thorough in their work. I highly recommend them!
Did a great job cleaning both of my fireplaces and chimneys! A little privacy but very good work & trustworthy!
Doug came out and provided great service and guidance on looking at some future repairs. Great service and quick.
Doug provided a fast and clean chimney sweep and inspection. Will use again.
Jake was great! He was early, professional, personable, and efficient. My fireplace looks great and I couldn’t be happier with the service.
Cody came out last night. Cleaned and inspected my fireplace/chimney top to bottom. Could not be happier with the experience, he did a great job in every aspect. The fireplace and chimney was beyond dirty and who knows when it had last been cleaned, if ever. It looks great and it makes me feel better that it's safe to use.He even gave me a list of things he recommended I should have taken care of next year to prolong the life of my old wood chimney/fireplace. Will definitely use this place again and highly recommend Cody.
Showed up on time and cleaned out the dryer vents quickly. Even showed us before / after pictures so we could see what was done.
Had Cody come out. Was running a little late but called way in advance to let me know. Friendly and educated me on how to use fireplace and took care to keep things clean. Did two fireplaces and was done an hour I'd say before given time. I'm very pleased with price and service.
Affordable and they did a great job! Definitely rooting for you guys on the Best of Omaha ballot for 2019!
Thaddeus is great! Very professional, timely, and honest!
Very professional. We had some odors backing up from our basement fireplace. Thaddeus cleaned up and down. Also pointed out importance of damper clamps and CO detectors. Took his advice on both. Both fireplaces are clean and burning nicely...and safely.
Thaddeus was very professional. Did great work. I called on a Monday to schedule them, and they came out on a Wednesday. Highly recommend them.
Very nice technician and easy to schedule with
Had Brad out today for a wood stove inspection and cleaning. He was very professional, timely and knowledgable. He was thorough and gave many options on possible repairs or upgrades but was not in any way pushy. Made me aware of a potential hazard that may come to light in the future and gave a real timeline on when it needed to be fixed and several cost effective solutions. Will definitely continue to use midtown chimney and would recommend to anyone.
(Meant to leave this review last December...) The gentleman that came to clean out our dryer vent was professional, courteous, friendly, and punctual. And he did a great job! My wife and I had an excellent experience -- highly recommend!
I meant to leave this review back in November, but apparently forgot. John was on time, courteous, and extremely helpful with our questions. This was our first house with a fireplace, and he gave us a great advice for maintenance and burning fires. Highly recommended.
John was very friendly and fixed my problems quickly. Will call again for future work.
Great. On time and went above what we asked for. Recommend.
Best Chimney sweep that I've ever received. The service man, John was super personable and helpful. He walked me through the whole process and helped me understand how to maintain my chimney to save more money in the future. Awesome company and awesome service
Great job, very professional and clean. Will use them again
Very professional on time will use again
What a pleasure it was to meet John! He did a neat, thorough job, and showed me exactly what needed to be repaired in my chimney. Not the information I may have wanted to hear, but surely what I needed! The camera did not lie. I recommend John and Midtown Chimney to anyone
John did a fantastic job. The appointment was scheduled with no hassle, reminders received, and John was on time and called ahead when on his way. He not only climbed up on our 2-story roof, but took pictures to show us exactly why we had water leak issues. Inside, he put down a tarp to protect carpet in front of fireplace. He did a very thorough job with the cleaning and explained exactly what he was seeing and what we could do to better maintain our fireplace and keep it safe. I feel so much safer using our fireplace now that John has serviced it. We definitely recommend using Midtown Chimney Sweeps and will have John come every year if possible.
Professional, prompt and very clean Chimney cleaning. John cared for my home like it was his.
John is the bomb! When ever has a home service company called and asked if they could come earlier than the scheduled appointment time?! These guys did. John was so friendly, knowledgeable and fast! We will see you next year for our annual inspection. Thank you for hooking us up with fire this season.
Super fast, super clean, super polite. Really great at explaining what we needed to do before we could use the fireplace. I am so looking forward to finally enjoying it this winter! 10/10 would recommend.
Friendly and professional. On time. Fair price.
John was very professional and reviewed details of operation of my woodburning stove; proper wood to burn, appeared to clean it very thoroughly. I feel comfortable it is ready to use. He listened to my questions and was clear in his responses and directions.Donna, Lake WaConDa
My servicer, John, completed my level 2 chimney inspection thoroughly and efficiently. He was extremely friendly and knowledgeable. Not only did he get the job done, he also gave me tips for use of my chimney and common problems with my type of chimney as well as things to pay attention to in the future. I would highly recommend this company to anyone in need of chimney service.
Fast, efficient service. Everybody was polite and personable. Would recommend to anybody.
Very friendly, professional and thorough. I have used other Sweeps in town and this one is the best!
John was so professional and knowledgeable. I would recommend Midtown Chimney to everyone
Midtown Chimney Sweeps was great! John was super personable and knew what he was talking about. He was very thorough and answered all of my questions. And even though our fireplace had a bunch of ashes and some wood in it, he didn't make a mess at all! He got everything cleaned up and looking great! If you're looking for someone to sweep your chimney, I would definitely recommend Midtown Chimney Sweeps!
Excellent service. Very thorough and helpful. John made minor repairs that previous sweeps hadn't been able to fix. Definitely recommend to others.
Thorough, helpful, and professional!
John was very professional and clean. He did a great job answering all of my questions and making sure I was satisfied with my service. I will use him again.
The service man, John, was very thorough and nice! He has excellent customer service skills!
Start to finish it was a great experience. Friendliness on the phone to request my appointment, respect for our appointment time, and professionalism. John did an excellent and tidy job. He took time to educate me on owing and operating a fireplace and shared tips on safe practices. It was a wonderful experience and I highly recommend them.
The professionalism when I called for an appointment was excellent. The service guy (John) that came to our home was friendly and knowledgeable. This is the first time owning a chimney and the tech took his time to explain what to look for and how to care for it. Highly recommended!
My technician, John, was outstanding! He was so thorough at explaining everything I needed to know about my fireplaces and he was so friendly and professional!! To top it all off, the price for the inspection was great! I highly recommend Midtown Chimney Sweeps !
Our chimney sweep service technician, John R., called to confirm he was in route for our scheduled appointment. He arrived on time and greet me with a warm friendly smile. He carefully brought in the cleaning equipment, which appeared to be well maintained. He took steps to ensure his work wouldn't create any unwanted mess. John took time to understand how we use our fireplace and offered tips for caring for and using it throughout the season. He was professional, personable and committed to his company and work. I've already referred another person from our town.I encourage the franchisee to connect with corporate to let them know you service our area. When I called (as well as when my referral called) I was told our community was out of the service area. It took a bit on convincing that we are just as close or closer than West Omaha, or Lincoln. The appointment scheduler sought permission and it all worked out but it would be a time saver for all involved if MV was officially part of the recognized service area.We will definitely use the service again.Tip: if you also need your dryer vent cleaned, they handle that too. If you schedule both services at the same time, a discount is offered. I didn't know this but will consider it next time.
John came out, on time, and quickly cleaned and then repaired my flue in the fireplace. A very professional job and then cleaned up. Would highly recommend Jon and Midtown Chimney Sweeps to anyone that wants a great looking fireplace.
Friendly service. Quality work.
Prompt, courteous & informative
I just had John in to clean the (very dirty) chimney in my newly purchased home. He was extremely thorough and took his time to make sure the job was done completely. He also took the time to explain proper care and maintenance of the fire place and I feel much more confident in using it now. On top of it all, he was a super friendly guy and left the area around the fireplace cleaner than when he arrived. I recommend you call them without hesitation and will refer friends any time I hear of a need.
The technician cleaned everything thoroughly and walked me through lighting procedures on my gas fireplace.
John was very knowledgable and friendly and thoroughly answered all of our questions. We were very appreciative of his ability to fit us into the schedule quickly, as well! I highly recommend John as he has a very professional demeanor and was very polite, as well!
John was very professional and gave us good feedback on what is going on with our chimney, would recommend them!!
Wonderful, honest people. As a realtor in Nebraska, I'm glad I have a company that I can trust to refer my clients who have any Chimney issue, cleaning needs or just a chimney question or concern, keep up the great work!
I highly recommend John from Midtown Chimney Sweeps. He was fast, courteous, and professional. He kept me updated on his findings and thoroughly explained his recommendations. Great job!
Very pleased. Would highly recommend and will use again.
Very professional great work I would highly recommend them you would be very happy with the service and prices
Very professional and a pleasure to work with. Will definitely be using them next time my chimney needs to be cleaned.
I am so impressed and grateful for the prompt response from Midtown Chimney Sweeps of Omaha. I called with a short notice appointment request to have my chimney cap replaced, and Midtown Chimney was able to schedule a service call the following morning to my home in Bellevue. The cap on my chimney was replaced (during winter conditions no less!) and the certified chimney professional, John Rasmussen, also conducted an inspection of my chimney's interior and made recommendations for me to apply to maintain a safe and happy chimney. I genuinely appreciated John's expertise and will definitely schedule my chimney cleaning in April with Midtown Chimney. Thank you so very much for assisting me on such short notice and for an amazingly professional and thorough service that was also reasonably priced!!
I am working with the Omaha Midtown team on some of their digital marketing efforts and I have to say that they are a true team of professionals. Their focus on customer satisfaction is a testament to their core values. I highly recommend you give them a call and see what they can do for you.
I had the great pleasure of using Midtown Chimney Sweeps of Omaha. John was professional and knowledgeable. He was thorough in his inspection and very courteous. The price was very competitive also. If you are looking for a chimney cleaning in Omaha, I would highly recommend this company. If you like service with a smile, you will love this company.
Great customer service, attention to detail, and they answer the phone! Hire these certified HEPA vacuum technicians!
We had a problem with our fireplace not lighting. Midtown Chimney Sweeps came out to clean the fireplace, hoping that would solve the issue. John Rasmussen, their certified chimney pro, was very professional. He brought all of his tech gear in, unloaded my fireplace of bricks and such, vacuumed the entire fireplace, checked out a number of issues, consulted manager and other professionals, before finally deciding he couldn't help us. He was here for over an hour! Can you believe that he DIDN'T charge me? That's right! The company said that it was immoral to charge for a job that they could not fix. Not only that, John's manager is calling around to see if he can find us someone ELSE who can come out and find a solution to our problem. If you need a good, honest company to clean your fireplace, look no further than Midtown Chimney Sweeps of Omaha!
Excellent service! Midtown Chimney did a great job of servicing our chimney and educating proper use and care. Highly recommend!
John from Midtown Chimney Sweeps was very quick, thorough, and professional during his recent visit to our home. He called to let us know he was coming over, he was extremely clean and careful with our home, and he explained everything to us to help us take care of our chimney and fireplace. We will definitely be using Midtown from here out.
Chimney was swept and inspected as expected. Was a little pricey and tech seemed a little unsure on getting the stove taken apart so it took a bit longer than expected but overall still satisfied.
These guys are professional, courteous and knowledgeable. I will always use Midtown Chimney Sweeps. Thanks!
John came out to sweep and inspect my chimney and fireplace. He was very knowledgeable and answered all the questions I had about my chimney. John was very polite and truly wanted to help me learn about my fireplace. I would highly recommend Midtown Chimney Sweeps!
