Midtown Chimney Sweeps Franchising exists today largely because of the vision and perseverance of Byron Schramm. His family, which has lived in Antelope Valley, CA for five generations, boasts aptitude for construction and farming. Byron has earned a bachelor’s degree in Biology and Mathematics from The Master’s University in Santa Clarita, CA. An entrepreneur at heart, he started three businesses before age 18 and filed for a provisional US Patent on an invention at age 21. He holds a provisional utility patent on a smart phone app for the hearth industry, a license for sailplane aircraft, and two classifications of California and Colorado contractor licenses. A world traveler since his youth, Schramm has spent time in Alaska, Syria, Denmark, Sweden, Australia, and New Zealand. Not to mention, he has visited Switzerland twice… with just a backpack and a low budget.
Byron has proven adept at dealing with failures. For example, he refused to be overwhelmed during the 2007 downturn in the US economy. In April of that year, Byron shifted his attention from the real estate and construction market to the hearth industry and adopted the name Midtown Chimney Sweeps from a hearth business before his. The new enterprise sprang to life with the integration of technology, systems, uniforms, and other best practices. Byron recognizes that the hearth industry must deliver quality customer service. Now that the Midtown Sweeps Dealer Service Network is a successful reality, coupled with the fact that local dealers often suffer unpleasant turnover rates, Midtown’s president may assert that he has uncovered a “blue-ocean strategy” in the chimney sweeping market.
Alice is responsible for making sure all areas of operation within the Midtown Chimney Sweeps Home Office is running smoothly. This includes ensuring that our Scheduling Center team are professionally trained, CCP certified, and equipped with problem solving abilities. Alice also manages individual franchisees’ questions and concerns regarding the brand, conduct annual audits, provide sales and marketing guidance and insight to improve franchisees’ local business presence. This usually includes topics on territory, pricing, customer retention, and customer feedback.
Alice comes from a Business Development and Operations background, having many years of experience working in international markets, mainly Asia and the Middle East, she learned to appreciate all facets of International Business, from learning different languages to understanding each of their individual cultures . Alice also enjoyed working State-side in the San Francisco Bay Area and the Denver Greater Metro Area – in the technology, manufacturing and recruiting services sector. Alice received her undergraduate degree from The American University in Dubai and her postgraduate degree from Northwestern Polytechnic University.
Sarah comes to Midtown as a scheduling representative with a decade of experience in customer relations, insurance and real estate franchising. As a Native to Colorado Sarah graduated from Heritage High School in 2006 and pursued her traveling dreams, and lived in Virginia and Washington State. When she is not working you will find her tucked in the mountains, exploring beautiful Colorado with her husband and 10 year old son.
Kristen Grew near Lake Ontario and graduated from State University of New York College of Environmental Science and Forestry. She moved around the country for awhile working field jobs in Montana, Idaho, Minnesota, Pennsylvania, and the Washington DC area. She now lives in Colorado with her husband and their two dogs.
Miya Martin went to University of Northern Colorado. She has a strong background in hospitality, project management and customer service. She is responsible for supporting our scheduling team and franchise owners.
Kyle is a creative artist and entrepreneur in the design industry, with more than 9 years of experience as a marketing specialist and web developer, and over 12 years of graphic design experience. Owner and founder of Tag Team Design, Kyle performs all things digital for Midtown Chimney Sweeps. In his free-time, he enjoys a good series on Netflix, sometimes binge watching an entire season in one sitting! To add some more excitement to his life, he is an avid snowboarder, golfer, and tennis player who sometimes gets too competitive. Most days, you can find him working at his computer for too many hours at a time!
Teresa has over 15 years of accounting and business experience. She graduated from Colorado State University, and spent time as an auditor at Deloitte & Touche, gaining her CPA certification in Colorado before moving into the private industry. She spent a number of years leading the financial analysis and forecasting function for a Fortune 500 company. Over the past several years, she has led accounting and finance roles at several small companies ranging in size from start-up to 200 employees. Her focus is on developing financial literacy, discipline, and support in each company she is part of. In her spare time, she enjoys spending time with her husband and two boys, and volunteers at her son’s elementary school. We are grateful for all the amazing money perspectives she brings to the company. She treats her work like an artist treats her paintings. And every P&L and Balance Sheet is a Monet.