Old fashioned courtesy is where we start.
No matter the method you have to start with the basics. Somethings never change. Like our customer’s demand for common courtesy. At Midtown our founder has set the tone for customer courtesy. Our chimney sweeps and dryer vent technicians are not only courteous, but friendly, professional, and efficient. Read our Reviews!
Customers are emailed their quotes while still on the phone with our scheduling staff. A confirmation notice email will be sent for all scheduled appointments- specifying exactly what services the customer ordered on the phone or web-scheduler!
Customers are usually astonished
Customers are usually astonished at how professional our technicians treated them after dealing with other companies. How do we manage to do this? With the revolutionary Midtown Chimney Sweeps methods. Rather than sooty vacuums and unprofessional technicians, we instead employ our HEPA centrifugal gravity dust extractor vacuum, and all our technicians wear professional uniforms and engage in best practices. All technicians are CCP Certified and insured with general liability insurance and business automotive insurance.
Sweep for Life
We want to be your Sweep for Life. That is why we use our unique Chimney Sweep Methods. And that is why every technician wears a badge on his shoulder that says, Sweep for Life!
- For new homeowners, Realtors, and Property Managers we offer the Level II live scan video inspection which is recommended by the NFPA 211 (National Fire Protection Association) and all local Fire Departments for home transactions. The chimney scanning camera is a live scan video camera that allows the Certified Chimney Professional from Midtown Chimney Sweeps to inspect the middle section of a chimney.
- We sweep fast, clean and efficiently, offering you all the products and services you might possibly need for your fireplace, chimney or dryer vent.
Sometimes customers will ask about a Franchise
Many times when our technicians and local Midtown Chimney Sweep franchise owners go into a customer’s home, the customer is impressed, and then they ask a question. They ask, “Is this a franchise? Is it hard work? Who books all your jobs?” and a friendly conversation about the best chimney sweep franchise ensues. We tell our customers and those asking to learn more about the brand to watch us use our system. It is our methods. Really effective chimney sweep methods!